Ask Honest John

Most recently answered consumer rights questions
I bought a car online on the understanding they would change the cambelt. I was told that the car had a new cambelt and water pump last year. When delivered by courier, we checked all the paperwork and...
I purchased a BMW M4 from my local main dealer last week and after paying a deposit I was advised (salesman said they were obligated to) that the car had been used for track days by BMW UK. I had asked...
Does the three-month warranty on secondhand cars cover everything?
We purchased a 2017 Land Rover Discovery with 47,000 miles in April this year form a Land Rover dealer. The purchase price was £40,000. The car developped a fault whereby it would stall in reverse gear...
My daughter bought a 2015 Range Rover Sport in March this year with 40K miles from an approved Land Rover dealer. The car broke down on a recent journey resulting in missing a ferry crossing. She has since...
I recently bought a car with a three-month warranty. After purchase, a number of defects came to light. The dealer from whom I bought the car agreed to put all of these right, but it took several weeks...
I bought a 2018 Land Rover Discovery Sport for over £34K from a main Land Rover. We discovered that the whole of the nearside had been repainted . We complained to the dealer which bought the car back...
I purchased a car in May. The initial drive home on smooth motorways was okay but the day after I realised the car was very bumpy and erratic on urban roads and potholes etc. On inspection, I found an...
Prior to setting off on what he expects to be his last long trip to Ireland, my 86 year old father arranged to have his four-year-old Toyota Yaris – which has only done 9000 miles – serviced at a local...
I bought a one previous owner 2015 Honda HR-V 2015 and the clutch has burnt out at 26000 miles. How do I get the main dealer to agree that clutch must have been very worn when they sold it?