Nissan Pulsar - Consumer rights out of warranty & 2nd identical fa

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Wed 29 Mar 2023 20:36
Nissan Pulsar - Consumer rights out of warranty & 2nd identical fa - Gillian Upperton
Hi, I’d really appreciate any knowledgable folks sharing some advice.
I purchased a 2015 Nissan Pulsar mid November last year. 50k miles and full service history.
3 weeks later the car began to shudder in my commute. Took it back to the local dealer who sent it for repair under the 3 month warranty they offer as standard. Collected the car on 14th December.

I was driving on the A1 tonight when the shudder started, I was in fourth gear and the shudder was so strong I thought the engine would cut out. I had to come down the gears, almost coming to a stop to get the accelerator to actually work. A lorry had to swerve past me in what was a very close call. No warning that the shudder was coming but it was identical to the fault fixed under warranty in December.

I’m now out of the 3 months warranty and really need to know what my rights are ready to ring the garage tomorrow. I managed to get home tonight by staying in high revs in 4th here along the thankfully quieter roads off the A1 but absolutely will not drive it(incidentally the garage is near to where the incident happened tonight and involves driving along the A1 again which I just can’t do safely).

I would appreciate any advice possible. Thank you in advance
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Wed 29 Mar 2023 22:46
Nissan Pulsar - Consumer rights out of warranty & 2nd identical fa - elekie&a/c doctor

Sale of goods act 2015 ,states that the dealer has to give a minimum of 6 months warranty . I would contact your supplier and advise him accordingly.

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Wed 29 Mar 2023 23:05
Nissan Pulsar - Consumer rights out of warranty & 2nd identical fa - focussed

Sale of goods act 2015 ,states that the dealer has to give a minimum of 6 months warranty . I would contact your supplier and advise him accordingly.

By all means phone the supplier but confirm it in writing by registered letter.
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Thu 30 Mar 2023 09:25
Nissan Pulsar - Consumer rights out of warranty & 2nd identical fa - Gillian Upperton
Thank you both.

I have called the dealer this morning. They are wiping their hands. Reiterated their 3 month warranty and said as they only had one injector changed it is likely to be another one. They said it’s an 8 year old car and injectors can go at any time.

They said if it was same injector they would pay for part but I would need to pay for recovery and pay for Labour.

A local garage to me is a diesel specialist(apparently) who advised that injectors should last 100k miles.

I’m at a loss as to what to do
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Thu 30 Mar 2023 13:11
Nissan Pulsar - Consumer rights out of warranty & 2nd identical fa - Gibbo_Wirral

Like many diesel parts - they'll easily last 100K or more if the car has been used properly and given good runs.

If the car has been used as a 30mph town pootler then like the EGR, DPF and other components, they'll get sooted up much sooner.

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Thu 30 Mar 2023 17:23
Nissan Pulsar - Consumer rights out of warranty & 2nd identical fa - elekie&a/c doctor
Looks like they are trying to avoid their legal responsibilities. The Diesel engine on these is a Renault unit , similar to the Clio and Megane . If it needs an injector, they are not cheap, around £200 each . I would go back to the dealer and advise them you’ll get the job done yourself, and present them with the bill . See what their response is .
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Thu 30 Mar 2023 18:45
Nissan Pulsar - Consumer rights out of warranty & 2nd identical fa - Andrew-T
I would go back to the dealer and advise them you’ll get the job done yourself, and present them with the bill . See what their response is .

A hearty laugh I should think.

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Thu 30 Mar 2023 19:55
Nissan Pulsar - Consumer rights out of warranty & 2nd identical fa - Adampr

Tell them you wish to reject the car due to an unknown fault that they have declined to repair.

www.thecarexpert.co.uk/rejecting-a-car/

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Mon 3 Apr 2023 11:53
Nissan Pulsar - Consumer rights out of warranty & 2nd identical fa - RichardW

You can't just reject it after 4 months - you have to let the dealer attempt a repair first, but ...the dealer is only liable for faults that existed at the time of sale. Arguably after 4.5 months and maybe 4 or 5k miles running OK, this fault was not present at the time of sale (unless it's the same injector) - although it could have been 'developing' unseen. Hard to prove. Until you've had it diagnosed and the fault confirmed you don't really know. A court case might go in your favour, but it's a lot of effort.

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