Sounds like a supplier to get rid of - the type who quotes "data protection" or "health and safety" when they're at fault and misinterpreting the rule.
The school will have a bursar - they should be a member of a bursar's user group which should offer more tailored advice to a school - or something like this
anme.co.uk/adme
It might also be worth an email to the FCA and get their advice
www.fca.org.uk/
I also work in schools and some companies have absolutely no idea how to work. I wanted to sign up to a helpdesk for a popular and very expensive CAD program that's cheap for schools. Before they would accept my application they wanted proof of who I was with a copy of my driving licence, and also a photo of me holding my passport and a copy of the school headed notepaper. They also wanted the same from the headmaster!
Edited by Gibbo_Wirral on 26/02/2024 at 13:29
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