Moonwhizz Ltd

Ranked #9 of 204 in Surrey

Pavlova Works 198 Barnett Wood Lane Lower Ashtead

ASHTEAD

Surrey

KT21 2DB

Call 01372 270791

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Recommended

"Brillant"

By paul.twilley, 6 March 2023

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BRILLANT FIRST CLASS

Visited With

My vehicle

Visited In

Mar 2023

Duration

1-3 days

Visited For

Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

First Class

Bad Points

nothing

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Efficient, reliable, customer friendly and good value for money. "

By John Roffey, 9 August 2022

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I’ve been using this garage for over 25 years and they have always given me excellent service at very reasonable rates. If they can fix something, they will rather than just fitting a brand new item. Over the years they have saved me thousands of pounds. In short, they care for and about their customers.

Visited With

My vehicle

Visited In

Aug 2022

Cost

£1000 plus

Duration

1-2 weeks

Visited For

MOT, Repairs

Additional Services

Car cleaned, Itemised invoice, Great customer service, Pick-up and collection, Courtesy car

Good Points

They did all that was necessary sourcing parts from the most cost efficient suppliers and loaned me a lovely small car whilst mine was being repaired.

Bad Points

Nothing really.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Professional, friendly experts who provide truly excellent service"

By Chris Sherlock, 9 May 2022

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I highly recommend Moonwhizz following my first service with these guys on my Range Rover Evoque. Clearly very experienced, knowledgeable service engineers who know Land Rover and Jaguar cars inside out. They diagnosed the noise issue on my Evoque straight away as a loose heat shield, fixed the problem, completed a full service, and cleaned the car - just amazing service. I will not be going anywhere else from now on.

Visited With

My vehicle

Visited In

May 2022

Cost

£100-£500

Duration

5-9 hours

Visited For

Servicing, Repairs

Additional Services

Car cleaned, Work explained, Itemised invoice, Great customer service

Good Points

Excellent customer service combined with the highest levels of professionalism and expertise at a very reasonable price - I would not go anywhere else.

Bad Points

I have no bad points at all to mention.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Extremely good service"

By Russ Goodwin, 10 July 2018

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Took my XF in to Moonwhizz on recommendation from a Jag main dealer, complicated air con fault two garages had given up on it, found the fault changed sensor in the AC compressor (I think a main dealer would have changed the complete compressor to be honest) topped up and tested now working better than ever, too cold so my beloved wife says, split the bill as I had to pay £60 because my warranty pays £49 per hour diagnostics and MW charge a bit more this was agreed in advance, picked the car up on Saturday from a very polite young man, I would use MZ again without a second thought.

Visited With

My vehicle

Visited In

Jun 2018

Cost

£100-£500

Duration

3-7 days

Visited For

Repairs

Additional Services

Work explained, Itemised invoice, Great customer service, Pick-up and collection

Good Points

They fixed the problem when two other couldn't sort out what the fault was, dealt with my warranty company, said the problem was difficult to locate but didn't charge for excessive diagnostic time.

Bad Points

Nothing, a bit tardy in ringing me back but not really a problem.

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


"Great service!"

By Rob Noble, 16 March 2017

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My early XK8 is looked after by Adam in exemplary fashion at sensible non-dealer prices.

Visited In

Jan 2017

Visited For

MOT, Servicing, Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Friendly"

By Dufferalert, 8 June 2013

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Used them for my X-type 2.2D which was rough running and had a broken wheel nut lug (wheel nut must have been airwrenched on badly...). Getting fed up with the local Jaguar franchise listing a load of things which might need to be done - different list each time .... Despite warning me that they might need to replace the whole hub, they managed to replace just the lug. They diagnosed the EGR valve and showed me the replacement. Very tight for parking around there, but that's not their fault!

Visited In

Jun 2013

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money


Recommended

"Courteous, professional and providing an excellent service at a reasonable price."

By geoffpuma, 19 January 2012

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I am happy to thoroughly recommend Moonwhizz. They look after my Jaguar S-Type Diesel and are always very courteous, professional and provide an excellent service at a far lower cost than a Jaguar main dealer.

Visited In

Jan 2012

Visited For

Repairs

Expertise

Quality of Service

Speed

Helpfulness

Value for Money

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Your Review of Moonwhizz Ltd

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The car was washed and cleaned

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