I bought a Cat X car at auction but a history check shows it is Cat S, can I get my money back?

I bought a car at auction and it was marked as category X. However, once car was delivered I ran a HPI check and it was showing category S. if I take the auction house to the court, what chances of winning...

Can my son reject a van he bought last August?

My son bought a 19 plate Citroen van from a Citroen dealership in August 2023 with a year warranty. Upon buying it was kept for two weeks whilst they fixed a faulty drivers seat. Since then the driveshaft...

Ford Focus EcoBoost engine failure, who is responsible?

My engine stopped working on my Ford Focus EcoBoost and the oil light came on. The recovery man said had seized up and its a fault with the model between 2012 and 2015 registered cars so I checked and...

BMW 520d G31 turbo failure - what are my rights?

In June 2021 we bought an approved used BMW 520d G31 with 35,000 miles on the clock for £22,500. About two weeks ago a warning came up with a drivetrain fault and the car wouldn't go more than 15 miles...

Can I reject a used car for a poor repair?

We selected an 18 month old car from a main dealer,. It cost me £15,000 plus part exchanged by Hyundai i10. It has some slight scrapes on the front bumper which they promised to fix before we picked the...

Motorhome has broken down twice - does it have to go back to the dealer for repair?

Having purchased a second hand motorhome, which broke down within two months of ownership (twice) am I obliged by law to take it back to where it was purchased, even though the trip would be extremely...

2018 BMW 220d Gran Tourer drivetrain problems - what are my rights?

I purchased a 2018 BMW 220d Gran Tourer 15 months ago with a 12-month warranty. During month 11 a problem arose with engine management light appearing and a message stating 'drivetrain problems you may...

Bought a car with a false service history, what are my rights?

Just bought a lovely clean car, with “full service history”. The service history is fabricated. The two centres do not exist and the distances between service and MoT are huge. What do I do to see if the...

Can I reject a car with an air con leak?

I purchased a used car from an independent dealer. The same day we noticed water coming from underneath the glove compartment, entering the passenger footwell (air conditioning leak). Am I within my rights...

MoT advisories and broken air con, should the dealer pay?

I bought a 2016 DS DS3 Cabrio a month ago from a main agent dealer. I've taken it to a local dealer who has given it MoT advisories for the auxiliary drive belt, windscreen wiper and perished tyres, and...