Ask Honest John

Most recently answered foc questions
I stated on a comparison website that I am a resident in the UK from birth, when in fact I've only lived in the UK since 02010. The insurer asked for some documents shortly after the policy was taken out....
I own a 2014 Volvo V40. I've had it since new and just reached 49,000 miles. Last week, I began hearing an unwelcome noise whilst driving and left the car with my mechanic to locate the source of the noise....
I've owned my 2013 Renault Clio 0.9 since new and it has done 36,500 miles. The car has a full service history. The timing chain has failed and is currently with a Renault repair centre, customer services...
I own a 2011 Volkswagen Golf Mk6 1.6 TDI, bought in in December 2015 from a local independent Volkswagen dealer. My mechanic noticed a water leak after I mentioned the coolant light coming on a couple...
My daughter wants to sell her Volkswagen Tiguan 2.0 DSG - which has had the emisions fix - and buy new via a leasing contract. In your view, will Volkswagen finally treat UK owners equally and compensate...
I had the emissions "fix" on my 2010 Audi A3 at the end of February and had nothing but problems since. Power has been altered dramatically and even to the point of cutting out on me a few times. I've...
My wife has a 2012 Volkswagen Golf TDI 1.6. She specifically asked the Volkswagen garage not to apply the EA189 emissions fix when the car had its service and MoT. However, it appears that they have applied...
I have now had three failures of tyre valves on my Ford Focus due to corrosion between the rim and valve. The first two were reluctantly fixed under warranty but Ford are refusing to reimburse for the...
I have just taken delivery of a Mercedes-Benz GLC on 10 March 2017. I've experienced some terrible crabbing as per reviews. What is the best way to proceed?
I've just had the EA189 emission fix on my 2012 Volkswagen Golf 1.6 TDI, 52,000 mileage. Got the dreaded glow coil warning light within 2/3 days of service and the car went into limp mode. I took it back...