Ford Tourneo Custom Review 2024
Ford Tourneo Custom At A Glance
It's all change for Ford's new Tourneo Custom with a new look, better engines and big improvements in refinement. Whereas the previous model was seen as something of a taxi workhorse, Ford is hoping this latest version, with its more upmarket interior, will appeal to those considering a Volkswagen Caravelle or perhaps the Mercedes-Benz V-Class.
That's a tough ask but if any manufacturer is capable of rivalling those two, it's Ford. The new Transit Custom is the best van in its class so the Tourneo Custom has a strong foundation. A nine-seater that comes in standard or long wheelbase, the Tourneo Custom has what it takes to cut it as a private hire vehicle, but there's also appeal for family buyers with several kids who want a big and practical mover.
The Tourneo Custom is a bit more than just a Transit with seats in the back. The rear is fully trimmed like a car with carpeting throughout and high quality comfortable seats. On top models they come with leather upholstery and usefully there are three sets of Isofix mounts. There are handy extras too like integrated rear sunblinds and separate ventilation for those in the back.
There is of course plenty of headroom - this is based on a van after all - and lots of legroom in both rows. That said, getting to the third row isn't that easy as the seat folding mechanism isn't the smoothest. Boot space is plentiful as you'd expect though plus you can fold down or remove the rear seats if you need extra space.
Driving the Tourneo Custom is easy and relaxing. The 2.2 TDCi engine is quiet and refined with the top 155PS version offering strong pulling power. It's also economical with a claimed 43.5mpg for all models. Considering its considerable size and bulk, the Tourneo Custom handles impressively well with the precise steering making it keen in corners. It also rides smoothly, dealing very well with rough road surfaces.
In 2017 Ford replaced the 2.2 TDCi with the 2.0 EcoBlue diesel engine and added a six-speed automatic gearbox to the range for the first time. The four-cylinder diesel gets more power and lower emissions, while motorway refinement is also enhanced with less noise and more mid-gear acceleration.
It may not have the image of a V-Class or following of a Caravelle, but the Tourneo Custom is a strong rival for both. Helped by its classy and well finished cabin it feels a quality vehicle and is a big step up from its predecessor.