I've paid a deposit on a van I no longer want - can I get it back?

I saw a Citroen Berlingo van for sale but it didn't say anything about the service history. When I enquired I was assured that there was some but the book had been misplaced. I looked at the MoT history...

What's the drawback of buying a new car with delivery miles?

I know that some new cars are advertised at a high discount with low mileage because dealers have to meet expected sales figures - but what is the real significance for the buyer?

Who is liable for undisclosed damage to our secondhand car?

My husband brought a 2014 Skoda Yeti in November 2016. Recently, a warning light came on while he was driving and a hissing noise was audible. The car was taken to our local Skoda dealer who found substantial...

We unknowingly bought an ex-rental car - will this affect the resale value?

We bought a year old Lexus NX from Steven Eagell in Northampton in May. We did an HPI check on the car which had no details of previous owner and showed outstanding finance. When asked about both of these,...

My lease car is faulty - but no one will take responsibility?

I took out a contract lease on a new Ford Ranger. The vehicle broke down on delivery due to a variety of warning lights on the dash and was taken back to ford, in November 2016, since then I have personally...

What's your advice regarding my faulty automatic Ford Focus?

I purchased a 2012 Ford Focus automatic in March 2015. On the drive home I felt the gears were not working properly. I decided it might be different from my old Ford Focus so waited a while. I eventually...

A dealer is refusing to fix my faulty car - do I have to take him to court?

I have a Jeep Grand Cherokee that I purchased from a dealer and after seven days it overheated, causing damage to the engine. He's refusing to do anything under the warranty he provided with the car or...

I'm concerned about the gearbox in my recently purchased Ford - what should I do?

I recently purchased a 2014 Ford B-MAX through a main Ford dealer. However after reading reports about the auto box I am a little concerned. The car has done less than 3000 miles with no problems at all....

Dealer misled me about a preregistered car - can I take legal action?

I bought a pre-regisered car. At the time of buying, the risk involved (driving a car which is not registered under my name) wasn't mentioned. My understanding was that after purchasing I would be the...

Ignition key keeps jamming in the steering column - why does this keep happening?

My daughter has a 2010 Nissan Qashqai which she bought in 2014. Two years ago, the ignition key jammed in the steering column lock and she had to get the dealer she bought it from to replace the lock at...