I've paid a deposit on a van I no longer want - can I get it back?
I saw a Citroen Berlingo van for sale but it didn't say anything about the service history. When I enquired I was assured that there was some but the book had been misplaced. I looked at the MoT history online and all seemed well and the garage said they were still trying to find the logbook. They were going to phone previous owners for help with the matter. I paid a £250 deposit and the dealer has said he'll service and MoT the vehicle, as well as put a new cam belt and water pump on the car, which was meant for collection on Sunday. The dealer rang yesterday and said that they were running behind and vehicle wouldn't be ready until next week and is still stalling about any service history being available. I'm getting a bad feeling about the company and car and wonder where I stand with getting my deposit back.
Asked on 14 July 2017 by mrs pearce
Answered by
Honest John
This is a case where you were never actually promised a service history, just that the vendor would try to find it if it existed. That seems reasonably honest to me. If work on the van has already been carried out, then you are under an obligation to the vendor. It will probably be okay. The fact that he rang you to tell you of the delay rather than make a wasted journey is a good sign. Will probably all be okay.
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