Fatal traction

On Sunday I signed to purchase a new Hyundai i20 under the scrappage deal. I was dealing with a marketing person rather than a sales person and he had to hand the order to sales on the Monday morning. I had no reason to believe there could be a problem with the purchase of the car ordered. I paid a £500 deposit. On Monday morning I spoke to the salesman and up-graded the car to a 5-door, rather than a 3-door and confirmed what documents would be required under the scrappage deal. I was aware both on Sunday and on Monday that delivery was expected September 2009. On Tuesday (today) I was advised that the quota of i20s of the type ordered had reached its limit and there were none to be purchased. I was then offered an i20 with something known as ESP at £250 extra, which is currently standard on the i30 and would be standard on an i20 shortly. Bottom line, I could cancel my order or pay the extra as the i20's with ESP? What is your considered opinion?

Asked on 18 July 2009 by

Answered by Honest John
ESP will soon be an EC requirement and has been added to the i20 to qualify it for its high NCAP rating. It makes cars 'safer' for inexperienced drivers by making them more difficult to crash because of a skid. It’s standard on 2010 model Hyundai i20s, deliveries of which start in September. I'd go for it.
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