Faulty insurance repairs after accident - what should I do?
My wife's car was hit by another vehicle reversing out of a parking bay. The impact was on the front wing and driver’s door. Our insurers had the repairs carried out and claimed the costs from the third parties insurers but several months on, my wife opened the door and it kept on going past its stop and dropped slightly. One of the main hinges had broken.
The insurance company are now saying that it is not related to the accident, claiming wear and tear, and won't pay for the repairs. Do we have any comeback? It is hard to believe this is a wear and tear item as it was directly where the impact was.
The insurance company are now saying that it is not related to the accident, claiming wear and tear, and won't pay for the repairs. Do we have any comeback? It is hard to believe this is a wear and tear item as it was directly where the impact was.
Asked on 15 January 2014 by Knightrider5188
Answered by
Honest John
Tell your insurer that if it does not fix the car properly then you will have it fixed properly and will claim the cost back from the insurer via www.moneyclaim.go.uk if necessary
We give you the low down on how to save on insurance, little-known tricks and tips, what insurance groups mean and how to use insurance aggregators to beat insurers.
Insurance group finder and how to save on insuranceSimilar questions
My car was recently damaged in an accident, it was rear ended by an articulated truck. The insurance company have agreed to repair the car using their own bodywork repair company. I have two worries. How...
I hit a stationary vehicle causing very minor paint damage to both cars. The other owner (who appears honest) wants to go through insurance channels and will probably end up with a respray of a rear panel....
At a recent family reunion, my friend's partner backed into my car in torrential rain - before I'd even moved - causing serious damage to my car. He shot off at great speed, driving in a highly dangerous...
.jpg)
