Faulty used car - what are my rights?

I recently bought a second hand BMW X3 from a Vauxhall dealership. It's a 2008 model, with 50,000 miles and full service history. Within the first week of ownership I had problems with the tyre monitoring sensor, glow plugs, EGR valve, oil sensor. Water was also leaking into the boot and rear near side footwell.

I took the car back and after chasing them up after two days I was told they'd handed it over to a BMW specialist. The car is still with them and more than a week has passed and the dealer says they haven't fixed it.

What is my legal standing and how do I make sure they fix the car properly and give it back ASAP? I paid £11,000 for it and deliberately went to a main dealer to avoid the precise problems I'm now experiencing.

Asked on 21 January 2016 by Philshanks

Answered by Honest John
This is completely unacceptable, especially under the Consumer Rights Act 2015. Simply reject the car for a full cash refund and start again: www.honestjohn.co.uk/faq/consumer-rights/
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