BMW 1 Series trip computer failure

My wife drives a 2015 BMW 1 Series. The car has covered 3500 miles and has started experiencing intermittent problems with the trip computer and dashboard readouts. Sometimes they switch off completely and the only way to bring them back is to restart the car. The local BMW dealer has reset the CPU but the fault hasn’t gone away. What can be causing this and what rights I do have please if this fault persists? Thanks

Asked on 21 July 2016 by Andrew Mercer

Answered by Honest John
The dealer who sold you the car has to fix it. I would guess at a poor earth connection. It's worth looking at the obvious. Make sure the battery earth cable is properly attached to the body of the car. Look under the bonnet for any detached cables. Garages are stupid these days and rely solely on electronic interrogation rather than look for the obvious. But if the poor connection is internal to the dash display it will be very hard to find and fix and they may have to fit a new instrument head unit.
Similar questions
The AutoStop/Start on my 2009 BMW 120 M Sport stopped operating on a journey from Bromley, Kent to Cornwall. On return from holiday, 500 miles later, I booked the car into my BMW dealer. I was told my...
I have a multi CD changer in my Series 1 BMW, which firstly wouldn't read any of the CD's and now refuses to release the cartridge from the player. This has developed over a few days. I'm reluctant to...
I have a Golf TDi that I have owned for just over four years, my third Golf, all of which have been totally trouble free. I have never experienced this in any of them or any other car for that matter....
Related models
A very entertaining car to drive, efficient yet powerful engines, superb infotainment.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer