Is there a known issue with the Ford servicing schedule of cam belts?

My 2013 Ford Fiesta 125 Ecoboost has a failed cambelt. Ford recommend changing at 150,000 miles, but mine failed at 108,000 and it has a full service history from new. I've been told by Ford that it's...

A dealer supplied me with a faulty clutch replacement - should I be able to seek immediate compensation?

I had a faulty clutch on my 2003 Vauxhall Vivaro. My local garage stripped the van and I supplied the clutch from a reputable dealer.The garage fitted the clutch and when it did not release they said it...

How do I proceed against a garage that overfilled my car with oil during a filter change?

I recently had an oil filter change on my 2007 Mercedes-Benz 300SL. The EGR light has come on. I've checked the oil level, which is very high (about 1cm over maximum), and suspect that the catalytic conveter...

How do I claim against a dealer who is liable for a tyre puncture on my Honda Jazz?

I purchased an approved Honda Jazz from at a main dealer in May 2016. At the time, I pointed out that both the rear tyres had sidewalls that were quite worn and rough looking. The salesman said not to...

Is Vauxhall liable for the wiper motor failure on my 2016 Corsa?

My daughter has a 2016 Vauxhall Corsa. She recently had to have the wiper motor and linkage replaced as a single unit. We thought this would be covered under warranty but she ended up having to pay £415...

What recourse do I have for a fraudulent service history?

I have just privately bought an Audi A4. One reason for buying was service book check-boxes ticked and stamped by main dealer, including toothed belt at 50,000 miles. Upon checking with main dealer they...

A trader won't compensate me for missing extras - do I have legal recourse?

My used car was advertised and sold to me as having metallic paint and climate control. Three months on, I've discover that it has neither. I took your advice and requested that the trader compensate me...

I've lost my no-claims due to a false claim - what are my options?

I've made contact with a car, but there was no damage. The other driver has claimed for a scratch alongside the other side of the car. I've lost all my no-claims over a false claim, what are my options?

A garage has damaged our tailgate but won't admit liability - what do we do?

My wife took her Volkswagen Polo back to the main dealers for a service, where she has always had it serviced since she bought it there. When she collected the car she noticed that the tailgate had a huge...

A company issued me a CCJ over an unpaid fine for a car I never owned - can I sue?

I was issued a CCJ for non payment of a parking fine for a car which I've never owned. I told the company about this on several occasions and gave them proof from the DVLA. I have since been to court and...