Does having servicing done by an independent garage void your warranty?

Can you please tell me what the actual position is if your car is under warranty and something has gone wrong but your servicing has been carried out by a non-franchised Garage.

What caused the windscreen washer motor to fail on my KIA Sportage?

The water windscreen wash motor failed on an under-warranty KIA Sportage, which has been fully serviced since purchase with the same garage. They claim it is dirt that has caused it and charged me £146....

Does my Mazda 3TS have a Ford engine?

My Mazda 3TS is just three years old. I would be interested to know the origin of its engine, which I believe has chain-driven camshafts. As Mazda is part owned by Ford, is this a Ford engine? The engine...

Replacement engine covered by new warranty?

After two ECU problems and breakdown recovery, Bentley are replacing the engine in the Mulsanne for which I am the chauffeur. I have asked the question as to whether there will be a 3 year warranty on...

Demanding a courtesy car during warranty work?

I am the owner of a Nissan Navara Tekna auto pickup. Up to 21st December 2012 I was a very happy owner. I took the vehicle in to the main dealer with an electrical problem (4wd warning light) to be informed...

Where do I stand on this warranty claim?

My Santa Fe broke down on the M5. It was taken to Hyundai Murley in Stratford. The cam shaft seized in the cylinder head. The car is still under 5 year warranty. Hyundai has refused warranty cover over...

Alloy wheel warranties - worth it?

I have seen a number of ads recently offering insurance cover for alloy wheels. The ads mention cover for accidental damage but I wonder if hitting one of the many potholes in the road networks today would...

Thanks for your advice regarding water ingress in my MINI Convertible.

A huge thank you for your advice about water damage to the electrics of my MINI convertible due to failure of the hood. I pursued the MINI dealership MD and he has conceded on this occasion that the damage...

If I have my Citroen C4 serviced at an independent garage will it affect my warranty?

I bought a Citroen C4 from a Citroen dealer in 2009. Although it had only 300 miles on the clock it was a secondhand purchase. Since then, all services have been done by the dealer but last year I was...

Mercedes Warranty - what's the best way to renew?

I need to review my warranty for my Merc Ml63 AMG. It's a 2007 and has 58k on the clock. I can renew via Mercedes either tier 1 or tier 2 cover for between £1,000 and £1,500 per year or via Warranty Direct...