What are my legal rights against a dealer who sold me a car without a service history?

My 2015 Mercedes-Benz A45 AMG was used and advertised by a dealer. The advert stated it had a performance exhaust fitted (an extra) and a full Mercedes-Benz service history (which they would provide me...

What car checks are done by dealers?

Can I expect that a dealer will have done a car check and will know the car history if I purchase a car from them? Can I trust them not to sell me a car that is still on finance or has been written off?...

My warranty does not cover my broken 2015 For Focus because the wrong oil was used - what do I do?

I bought a 2015 Ford Focus ST TDCi and have done 17,402 miles. It has now broken and I've been told by Ford it is not covered by warranty because the wrong grade of oil in it. It has cost me a lot of money,...

Should we change our car's timing belt because of an oil leak?

My wife's 2002 Ford Focus 1.6 was bought second hand just over 2 weeks ago. We noticed a small amount of oil leaking from the engine, and took it to a repair shop. They looked and said they couldn't find...

DMF failure after 4 weeks - who should pay for repairs?

I bought a used Mazda 3 a few weeks ago from a Hyundai dealership - it was apart exchange. I have found out today from my (heroic) mechanic that the dual mass flywheel is breaking and due to the severity...

Are you liable if someone hits your vehicle in a car park?

My sister was driving out of a parking space in a multi-story when she was hit by a vehicle driving the wrong way round the car park. Having contacted her insurance she was advised that she is 100% liable...

Insurance write-off after fire

I purchased a second hand 57 plate Citroen C4 Picasso on 18th September 2012 from Arnold Clark, Last night it caught fire whilst driving and its now just a metal shell. Is this not a sale of goods problem...

Exploding airbag

My husband was driving his Peugeot 307cc at 60mph on the motorway when the passenger door airbag suddenly exploded, filling the vehicle with smoke and gases and causing him to lose control of the car....

Vauxhall contribution to fuel pump repair

I have a 56 plate Vauxhall Zafira 2.2 Direct. Engine warning light came on and the car just stopped and would only do 5mph. Scary as I had just left dual carriageway and had the kids in the car. Diagnosis...

Rattling fuel tank baffles

My 2003 SL350 has rattling baffles in the fuel tank. Mercedes will not repair FOC even though they lost a court case on this elsewhere in 2012. Can you help ?