Dealer holding onto V5

I bought a pre-reg Skoda Scout from a main dealer. They said I would get the V5 in about 3 weeks and didn't give me the new keeper section. After 5 weeks and various phone calls and emails I phoned the...

Intelligent Motorist Pack

My 2014 Swift was serviced on Friday by the main dealers - they charged me £24.98 + vat for a "intelligent motorist pack". This turns out to be an engine flush & fuel system cleaner - the car had only...

Audi oil consumption

My son has in the last 6 weeks purchased an Audi A5 coupe S line 1.8 TFSI. 11 plate c55k mileage from Car Shop. He had it serviced very quickly at Audi dealer (it has always been serviced by Audi). They...

Clutch failure on 2014 Ford C-MAX

I bought an ex-demo from dealership with about 50 miles on the clock. At 3000 miles the clutch needed replacing due to "complete burn out". DMF and slave cylinder also replaced, DMF damaged due to heat,...

Replacement engine for four year old Volkswagen

I have a four year old Volkswagen people carrier bought brand new and serviced by Volkswagen. Recently it has been losing power and the dealer is charging £1000 to decide whether the engine needs replacing....

Goodwill payment after car takes year to be fixed

My 2011 Lotus Evora S has been in the main dealer now for over 11 months to fix a poor running problem. They have misdiagnosed the fault several times and the bill has now grown to £5000. The dealer now...

Should I expect the dealer to replace the clutch on an imported car?

I purchased an imported 1996 Nissan Skyline from a local import specialist,the car has 60,000 miles on the clock. I have had the car for 4 weeks and driven 400 miles. The clutch is slipping,the dealer...

Recommendations for dealers and brokers?

Which dealers/brokers would you recommend? I have asked carwow to quote and await their reply. Can you suggest others that would pay me to contact?

Lost service book

Several months ago I booked my Honda Civic Diesel ES in for a service at my local Honda dealership (which has full Service history - mostly Honda) and left my service book with them. When I went to collect...

Golf 1.4 TSI mismatch

I entered an agreement to purchase a new car in early June with a local Volkswagen dealer who had agreed to match the best price offered by a UK dealer via Carwow.co.uk for a Golf Match 1.4 TSI 125PS. This...