My insurer won't repair my car until they figure out who was at fault - is this fair?

I was in a serious collision, which left me with head injuries and loss of memory. I was given the details of the other party involved by the police, which I forwarded to my insurer - Esure. They now want...

Can a car dealer store cars on our residential road before he sells them?

A car dealer is a resident in our cul-de-sac and regularly stores vehicles in the street. Currently, a taxed car has been parked on the street for more than four weeks. Another taxed vehicle has been parked...

Our neighbour leaves their engine running, unattended for 10 minutes every morning - is this illegal?

Every morning someone in our street leaves their car engine running for about 10 minutes. I think they do it to warm up the car, but it is very annoying. Are there any laws about this?

A car hit my daughter's car and didn't leave their details - but we have the reg number, so what's the next step?

My daughter had her car damaged while it was parked outside her place of work. This was reported to her by two witnesses because the car drove off without leaving any details. The witnesses took the car's...

Can a speed camera be installed just because drivers speed a lot in the area?

Can speed cameras be installed on a dual carriageway if an accident has not happened along that stretch of road, but simply because of speeding incidents and a public consultation? And does it make it...

We had a minor bump on a garage forecourt - and now the police are involved?

My wife recently bumped into a parked car on a garage forecourt. She got out, looked at the car, found no damage and so drove off. Now we find an insurance claim has been lodged and have also received...

My reg plates have been cloned - how do I avoid the speeding charges the other driver is getting?

My number plates have been copied and put on a similar vehicle that is being driven around my area incurring speeding/parking/toll charges. What is your advice?

A car has been fraudulently registered in my daughter's name - how do we get the DVLA to remove her name from the registration?

I was contacted today by a debt collection agency looking for my daughter. It transpires that a car is registered in her name, about which she has no knowledge. A parking fine are is unpaid and a liability...

A drunk driver wrote off my parked car but hasn't reported to his insurer - how do I claim for my losses?

My parked car was crashed into by a drink driver at night, I was at home sleeping. The police arrested him for drink driving and criminal damage and arranged the recovery. My insurance (Tesco) is third...

I let a friend drive my car and he got a ticket - can the police now take me to court if he had no insurance?

I permitted my friend from Belgium to drive my car. I received a speeding ticket and gave his name and address to the police. They asked for proof of insurance and, while he did have insurance, he doesn’t...