We are having tracking problems with our Mercedes V-Class - have you come across this?

We operate a new Mercedes-Benz V-Class Sport seven seat bus but we are having serious issues with the front tracking and tyres. Mercedes-Benz have re-tracked it at £250, but still we have the fronts shouldering out right on the inner edge. Have you come across this before? And what would the best tyres be for this vehicle please?

Asked on 9 October 2017 by Jonathan Cowley

Answered by Dan Powell
This is the first time we’ve had a report of excessive tyre wear on the V-Class. Tracking problems are usually caused by a kerb strike or a pot hole, however, it’s worrying to hear that you’re still having issues after the dealer re-tracked it.

We’d recommend returning to the dealer to have the tracking checked again as something is clearly wrong. If they refuse, tell them that you’ll take it to an independent specialist – like www.alignmycar.co.uk – and will send them the bill if it transpires that their re-track was not done properly. I’d also consider replacing the tyres for Michelin CrossClimates, which are available for the V-Class.
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