Ask Honest John

Most recently answered small claims court questions
I purchased a 65-plate Skoda Octavia vRS 230 from Skoda Watford in November last year and while I love the car there's been a grinding sound when driving and braking since purchase. I had the car in for...
My daughter bought a used 2011 Vauxhall Astra 1.2 with 76k miles on clock in Feb this year with a 3 month warranty, but the air-con has stopped working. She went back to dealer and they told her it was...
My car was reversed into in November last year, it was assessed as Cat D and the other driver admitted responsibility. I accepted an interim payment of £4995 minus £1300 as I decided to keep the car and...
I've been refused compensation for pot hole damage to two offside tyres by my local council. What can I do?
How long should a gearbox main shaft bearing be expected to last? Our Fiat 500 (with full main dealer service history) has just reached five years old and 27,000 miles. Following some horrendous rattling,...
Our 2012 diesel Volkswagen Caddy had its emissions fix and, a week later, it refused to start. RAC identified it as the ERG valve. Volkswagen said to bring it in for a diagnostic test which would be FOC...
I bought a Vauxhall Zafira Tourer a couple of weeks ago from an approved used Vauxhall dealer. I made it clear when I bought it that I needed to fit three child seats across the back row, to be able to...
I left my leased car with a Volkswagen main dealer for an MoT and cosmetic work on the alloys a few days before the end of its contract. They agreed to hand it over to an inspector/collector from Volkswagen...
Less than six months ago I bought a Subaru Forester from a franchised dealership in Scotland. Although I love the car, it's been plagued with problems from the outset. The dealer principal is being less...
I've received a letter from a collection company saying I didn't attend court in a different county regarding a car I've never owned. They sent letters to my old address so I wasn't aware of this. I called...
 

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