Our neighbour hit our car quite badly and won't pay for repairs - what can we do?

We just brought a new car and our old car is parked on our driveway, which we share with our neighbour. I've switched the insurance to the new car as we are selling the old one. Our neighbour has hit the...

My BMW 3 Series suffered a wrecked engine at 45,000 miles - do I have any redress against BMW or the supplying garage?

My nearly seven year old BMW 3 Series has suffered oil pump failure and a wrecked engine at 45,000 miles. Do I have any redress against BMW UK or the supplying garage (non-franchise), which I purchased...

A car has been fraudulently registered in my daughter's name - how do we get the DVLA to remove her name from the registration?

I was contacted today by a debt collection agency looking for my daughter. It transpires that a car is registered in her name, about which she has no knowledge. A parking fine are is unpaid and a liability...

A driver hit my car on a narrow road - so why did my insurer settle 50/50 against my insistence that he was at fault?

I was involved in a car accident back in April 2017. It happened on a small stretch of single track road with some passing places, 30mph, three tonne weight limits. I had stopped safely and quickly, the...

I returned a hire car with a small scratch on the painted bumper - have I been ripped off on the £300 repair costs?

I returned a hire car last month with a small scratch on the painted plastic bumper. Having rejected the rip-off insurance I fully expected to pay for the repair however not the £300 they charged me. We...

I bought a car from a dealer that didn't disclose it was in an accident - what should I do?

I bought a used car last November from a MINI main dealer. The car was only five months old and had covered 5000 miles. A few months ago, I noticed the paint on the rear didn't look quite right and asked...

I was injured in a recent accident - how do I find a specialist to help me pursue my claim?

How can I find a reputable approved specialist to help me claim against someone who damaged my car and caused a personal injury? My insurance company have been very passive even though the other driver's...

My neighbour has been wrongly accused of using his phone in his car - what do you advise?

Yesterday, my neighbour received a letter accusing him of using a mobile while driving. It was a vehicle he has never owned or drove, what is his next step?

The clutch in our Octavia failed after only 10,000 miles - should Skoda cover the cost?

The clutch in our our 2015 Skoda Octavia VRS has failed after just over 10,000 miles, which the dealer has told us is not covered under warranty. I'm well aware that clutches are considered wearing items,...

I was charged by a French car hire company for a driving violation - is this a scam?

I hired a car at Toulouse airport for 10 days in June. I'm unaware of any traffic violation during the hire, but late in July I received a letter from the car hire company telling me that they gave my...