Ask Honest John

Most recently answered warranty questions
Are the new MINI Cooper reliable and are parts expensive? Also, would it be better to buy or lease?
I recently purchased a 2006 Volkswagen Crafter from a dealer with 161,000 miles on clock. I had it a couple of weeks but I'm now having issues with blue smoke - mainly going up or down hills or sudden...
I bought a new Ford Transit Custom M-Sport from a Ford main dealer in March 2016. In January 2017, the paintwork bubbled in the cold weather. Ford put me onto Van-Sports (M-Sports) who did the bodywork...
I had new fuel pump fitted a year ago. It went again two days after the warranty expired but I have only done 2000 miles in a year. They wouldn't cover it and charged me again. Is this normal?
My wife's 2014 Vauxhall Corsa was reversed into whilst parked at work. The third party has accepted responsibility and we've been in contact with their insurance company, who have asked us to supply two...
I have a quandary as to which car to sell. My wife is getting a company car and we need to sell one of our current vehicles, comprising a 2015 Hyundai i30 diesel on 21,000 miles (worth around £8000) and...
Is there any legal requirement to have new cars serviced and maintained by the main dealer? We have new cars which don't even appear to have service books for stamps.
I bought an approved used MINI Cooper D 10 months ago with 53k miles on it. The dealer did not provide a service book at the time but promised to send me a service book, fully stamped, shortly. After 8...
As a keen kayaker, I need a reasonably beefy petrol estate that will enable me and my wife to load the kayaks on to the roof. SUVs are too high, but looking around I can't find many petrol cars that would...
I purchased a 2012 Citroen C4 Grand Picasso and within 30 days it was leaking fluid onto my driveway. I took it back to dealer and they wiped away the leak and returned the car. Every two to four months...
 

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