Was my accident due to a gearbox fault in my Kia cee'd?

I drive 2008 KIA cee'd automatic which I've had since new. Last year, when attempting to reverse into a parking space, I put the car in reverse and without my touching the accelerator, the car shot backwards...

Is there a way of limiting motorway accidents caused by left-hand drive HGVs?

In 2006 my son got side-swiped by a left-hand drive Polish lorry. Whilst overtaking in a long slow queue on a motorway, he was clipped on the rear of his car by the lorry which pulled out, signalling as...

Repair taking a long time - what can I do?

I had an accident in my car April 13th 2012. The insurance company sent the car to Just Car Clinic for repair. They said that it would be ready the 17th May 2012. This seamed to be reasonable for the amount...

Hit by a foreign driver

I was hit by a foreign lorry driver who drove off. I have his numberplate and I gave the police the details. I was on the inside lane of the roundabout when the back end the lorry came into my lane and...

Should I tell my insurance company that I hit a deer?

A friend of mine recently hit a deer, which caused minor damage to the car and none to the deer. Should all accidents, no matter how minor, be reported to the insurance company even if the cost is below...

I would like to endorse Volvo cars, as a driver of the marque since 1969.

I was delighted to read your recommendation of a Volvo in answer to DH of Herne Bay, headed "Invisible Touch". You rarely mention Volvos but I have driven them since 1969, have two at the moment, and my...

How can one avoid accident management companies?

The subject of Accident Management Companies often crops up in your column. I consider that car owners can do much to put these parasites out of business by insisting that their accident-damaged cars be...

Are cars stopped on the hard shoulder of a motorway at immediate risk?

A friend recently attended a Speed Awareness Course and said that they had been told the average time stopped on a motorway hard shoulder before being hit from behind is 25 minutes. Is this correct? If...

Why don't insurance companies give discounts to dashcam users?

I work in insurance as a freelance accident investigator and confirm that insurers are in a chaotic mess of inefficiency. I have just ordered a car video recorder the size of a satnav which sticks onto...

Should I report an accident?

I was recently hit from behind while in very slow moving traffic resulting in rear damage. The other driver admitted liability, toyed with paying themselves then asked me to go through their insurance....