Our motorhome was repaired 'under warranty' but now we have to pay £2500?

We purchased a seven year old motorhome from a specialist dealer three years ago which included a three year warranty that covered repairs up to a value of £1000. The vehicle has been serviced and maintained...

I bought a classic car privately but after just 125 miles it suffered catastrophic engine failure - what are my rights?

I bought a 1976 Triumph Stag with a Rover V8 from a private seller in October. Just 125 miles and 72 hours after leaving the seller, it suffered catastrophic engine failure. The engine needs replacing....

A car I bought in a private sale is faulty, does the Consumer Rights Act apply?

I recently purchased a car privately, which the seller advertised as: “Fantastic low mileage car that's in a great condition” and goes on to say, “it would make an ideal first car or for somebody who makes...

Service history documents for a used car I bought haven't been provided - what can I do?

I recently purchased a Volkswagen Polo via a private sale advertised online. It came with a Full Service History and 12 months MoT. I decided to buy the car on the agreement that the service history and...

I was sold a car that still had outstanding finance - what can I do?

I purchased a Jaguar XJS Cabriolet from a private seller via eBay. Before collecting and paying for the vehicle £15,000 I checked with an online company to ensure there was no outstanding finance on the...

A car supermarket sold me a car with defective tyres - and won't pay for replacements?

I purchased a car from a car supermarket and over the first week of driving observed that there was an excessive vibration present a motorway speeds. I contacted them and explained the issue and also advised...

I have just discovered that my used car was sold to me with the DPF removed - who is responsible?

I bought a used Jaguar XF from a garage a year ago and it has just failed its first MoT since I've owned it. On investigation, it turns out that the Diesel Particulate Filter has been removed at some point...

Our lease car was resprayed - why are the lease company charging us £700?

I have just returned a car at the end of the two year lease. While we had it, we had a non-fault accident and one side of the car had to be resprayed. The work was carried out by an approved body-shop...

Our used car developed a fault - is the dealership liable or the warranty company?

My daughter recently purchased a 2009 MINI Cooper from a small dealership. At the same time she purchased an extra nine months warranty to the three months warranty included in the price, costing her an...

A dealer won't send me the warranty for a car I bought two months ago - what should I do?

Almost two months ago I bought a five year Range Rover from an authorised Land Rover in Guildford, Surrey. The salesman repeatedly says he is sending me the warranty, but nothing arrives. Also the spare...