Ask Honest John

Most recently answered accident repairs questions
I was recently hit on the rear nearside wheel of my Ford Mondeo. I notified my insurer, Lloyds TSB, who instructed me to contact Green Flag. The tow truck duly arrived after I had asked for the vehicle...
My son and his partner purchased a pre-reg Clio Music with zero miles last October for the advertised price of £8,500. In December, whilst stationary in a jam on the motorway, they were hit in the rear...
I think we are victims of a scam. My wife was involved in a car crash just over two months ago. Our insurers, Acromas (formerly Saga), arranged for the car to be picked up and repaired by a garage in Dronfield....
Having read your horror stories about insurance scams here's one on the other side. A few weeks ago in my Golf I was run into from behind stationary at a roundabout. (Pouring with rain, I was watching...
My three-week-old Ford Ka (with 350 miles only) was hit from behind at around 30mph causing rear and side panel damage. Although the repair estimate was over £4000, my insurer (also the insurer for the...
I bumped a girl's Volkswagen Polo in an the work car park on the near-side wing. I have stated that I would pay for the damage I had caused rather than go through the insurance. She stated that it would...
My 3-week-old Ford Ka was hit from the rear at around 30mph whilst we were waiting to turn right. The car has gone to my insurer's 'approved' repairer and there is £3600 of repair work with over 40hrs...
My parked 5-year-old Ford Galaxy was reversed into causing damage to the bumper, hatch and tow bar. The driver's insurance assessor has inspected my vehicle and is insisting the hatch is repaired. I don't...
Our estate car was classed as a category D write-off. We have had it repaired at our own expense (two new N/S doors and the rear wheel arch repaired) and are now claiming off the third party's insurance....
 

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