I got two speeding tickets within one week - will I be offered a speed awareness course?

I got two speeding tickets within one week. I've never been on a speed awareness course. Will I get points or be offered a course?

I bought a car that turned out to have been previously damaged - what can I do?

I bought a Kia Cee'd ex-hire car over a year ago. It was just over a year old. It started developing problems after a year and it appears I have purchased a car that has been repaired. I got in touch with...

Our used car developed a fault - is the dealership liable or the warranty company?

My daughter recently purchased a 2009 MINI Cooper from a small dealership. At the same time she purchased an extra nine months warranty to the three months warranty included in the price, costing her an...

My Fiesta is having issues with the Powershift gearbox - what can I do?

My 2014 Ford Fiesta has 12000 miles from new. The Powershift transmission has started to whine under acceleration and gives the feeling the clutch is slipping as the vehicle doesn't drive forwards as it...

Can I claim against Volvo because the Active High Beam in my V40 just dips the lights?

I paid £700 for a package which included 'Active High Beam' on my Volvo V40 because I drive through the countryside at night. The £700 option package states that 'it stays on high beam all the time to...

I'm being charged for damage to a hire car sat nav that I didn't even use - what can I do?

I hired a car through 'Firefly' at Malaga Airport. The car's damage report sheet arrived blank and as such I had to go around the car marking any faults. I returned the car and they agreed to refund me...

I bought a used car that didn't come with the promised warranty - what can I do?

I bought a Nissan Pathfinder with a tow bar and 12 months warranty from a ltd company in Dec 2017. The guy handed me the documents and a leaflet about some bronze warranty and said he would get his secretary...

I found out my vehicle is older than I was told - is this a case of mis-selling?

I purchased a Range Rover Evoque in March 2017 from a main dealer. The salesman said it was first registered in November 2016. The warranty was three years from that date. At the end of May this year I...

A dealer won't send me the warranty for a car I bought two months ago - what should I do?

Almost two months ago I bought a five year Range Rover from an authorised Land Rover in Guildford, Surrey. The salesman repeatedly says he is sending me the warranty, but nothing arrives. Also the spare...

The solicitors dealing with my accident claim will not pay the VAT - is this right?

I was the victim of a rear end shunt in March. So far the claims handling firm of solicitors have only produced an agreement for me to sign appointing them. I can never speak to my designated claims handler...