We're looking at buying a used van - will the warranty be void if the servicing wasn't done by the manufacturer?
We're looking at a Renault Master van for our son's business. It's a 2016 model, priced with extras at £14,478. It's done 25,500 miles and has a warranty till March 2019. There are full service stamps in the logbook. Is this a good buy? I'm just worried about the warranty as the last stamp is the dealer's stamp, not the Renault stamp. There's no paperwork with it to show what kind of service it has had or whether the paintwork inspection has been carried out. As we understand it, there are conditions attached that can invalidate the warranty, such as only using Approved Renault Services. The service book does not show this, just ticks in boxes.
Asked on 13 November 2017 by KIDDO96
Answered by
Dan Powell
The price is typical for a 2016 Renault Master being sold at a dealer, but I'd be more than a little worried about the patchy history. A Master of this age and price point should really have a fully documented history with Renault approved service centres. The dealer warranty is nothing to shout about, because they are legally responsible for any serious faults that occur within the first six months anyway. For more used van buying advice, see: vans.honestjohn.co.uk/how-to-buy-and-sell/top-10-t.../
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