Timing belt change

I have a Volkswagen Transporter 102PS 2010 with 43,000 miles coming up to five years old. It will have its cam belt changed shortly. Will it need a new water pump fitted as as well?

Best medium sized van for conversions?

I'm looking to buy a panel van to be professional converted by some guys at Action Vans near Southampton. I'm looking for the safest, most reliable with lowest emissions. My heart says a Volkswagen T5,...

How can we fight a fraudulent insurance claim?

My mother was following a company owned van down a country back road that appeared to be lost or searching for an address; he was driving a low speed and kept breaking. Suddenly he braked, then put the...

Faulty van - am I entitled to a refund?

I bought a new Citroen Berlingo in 2012 and within months of ownership it developed oil leaks. It has been reparied on three occasions, but the problem has never been fixed. The dealer has said they cannot...

Which small/medium van?

I am looking at options for a small/medium van and have narrowed it down to a LWB Transit Connect, LWB Citroen Berlingo or perhaps a Renault Kangoo Maxi. On paper, the Transit Connect looks to be the best...

How can I get a Cat B van back on the road?

I bought a used (2002 model) Ford Transit Connect van six months ago. Last week someone scuffed the bumper and I made an insurance claim. After the insurance company priced it, they found some additional...

Plywood lining system has damaged my van - what are my rights?

My son purchased a new Renault Master van five months ago. He paid extra for the van to be lined with plywood. Two months after buying the van he became aware that the plywood had been screwed into the...

How long should a manufacturer guarantee a clutch for?

I have 2012 Citroen Nemo Van and the clutch needs replacing. I've been told it is down to wear and tear and therefore not covered under warranty. It is used for local deliveries and has covered 40,000...

Buying a used Amarok - what should I check?

I am seriously thinking of buying a one owner Volkswagon Amarok 4x4 which is just under three years old with 61,000 miles on the clock. Is there anything special I need to check apart from obvious body...

Lease vehicle off the road - what do I do?

I have leased a Ford Transit Custom. It has been damaged in an accident (in January) and is immobile. Ford are unable to supply the parts until mid April so the van will be off the road for at least 3...