Prices and specification announced for new Renault Master

The new Renault Master is now available to pre-order with prices starting from £33,500 for diesel versions and £42,500 for E-Tech 100% electric versions, with the first deliveries to customers due in late summer.

There will be three diesel derivatives, all using the same basic 2.0-litre common-rail BlueDCi engine, but with different power outputs of 130, 150 and 170PS.

The most powerful model is fitted as standard with an eight-speed automatic transmission which is also offered as an option on Extra specification versions with the 150PS engine. Other models have a six-speed manual gearbox.

The Renault Master E-Tech is powered by a 105kW motor, delivering 300Nm of torque. It has an 87kWh battery that provides a WLTP range of up to 285 miles and an impressive payload capacity of 1625kg.

A 130kW DC fast charge adds 142 miles of range in 30 minutes, while a 22kW AC home charger tops up the battery from 10% to 100% in just under four hours.

Two trim levels will be on offer – Advance and Extra – though the Renault Master E-Tech will only be offers in Advance trim.

All models get a high level of equipment including a full-size bulkhead, air conditioning, electric windows and a 10.5-inch touchscreen with Apple CarPlay and Android Auto compatibility.

Extra specification adds an electronic parking brake (standard on the E-Tech Advance but not diesels), front fog lights, LED load area lighting, full-width wheel covers and additional 12v charging sockets.

Ask HJ

We bought a van that wasn't as advertised - can we claim money back?

We brought a 2017 Ford Tourneo in October last year. The seller said it has full service history. We have been chasing the history since we brought it and finally received it last week. It is not a full service history. The first service was at 24,000 miles in 2021 and there is no stamp or details who carried this out but a table that can be made on any computer. There is no service for 2022 and 2023 and no service book. Five prices of paper were provided, one being the table, three being the work they had to do as the van kept braking and we sent it back for repairs and one piece of paper that says they did the timing belt before they sold it to us. They are stating the timing belt was the 2023 service. I understand we can ask for a percentage back. They are stating they have provided full history. What do we do?
Without seeing the papers you refer to this is a tricky one to answer - the majority of manufacturers now hold service data digitally rather than in the form of a stamped book as it's one of the ways they ensure customers stay with a main dealer. One thing to do first of all would be to contact your local Ford dealership with your V5C to show the van belongs to you and request what service information they hold about it. If they corroborate what the vendor says then there's no cause for concern but if not then we'd investigate further. The Consumer Rights Act 2015 protects you to a degree on a used vehicle purchase, but you'd need to speak to a professional legal representative to understand the definitive position.
Answered by Craig Cheetham
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