We bought a motorhome but believe the dealer falsified the dampness report - what can we do?
We demanded a damp check before buying an 18 month old motorhome. Although the commentary noted a small area that would need to be rechecked in 3-6 months, the % figures given were 12% as the highest and mostly in the 0 to 9% range. Two days after taking delivery we had a water leak and after looking into it, the dealer told us they could find no leak but we had a damp problem with readings of 23-60% in one area.
This was the same area noted on the damp check commentary for which the figures given had been 11% and 0%. On looking more closely at the report we noticed that the original double digit figure had been scrubbed out and replaced with zero. We were also told that stains on the wall indicated that this dampness was longstanding. We believe the dealer falsified the damp report in order to sell the vehicle. MH. Any advice would be most welcome.
This was the same area noted on the damp check commentary for which the figures given had been 11% and 0%. On looking more closely at the report we noticed that the original double digit figure had been scrubbed out and replaced with zero. We were also told that stains on the wall indicated that this dampness was longstanding. We believe the dealer falsified the damp report in order to sell the vehicle. MH. Any advice would be most welcome.
Asked on 13 October 2018 by maisie69
Answered by
Honest John
Reject the vehicle for a full cash refund. This tells you the law: www.honestjohn.co.uk/faq/consumer-rights/ It will be a lot easier if you paid less than £10k because then you can use the Small Claims track of the County Court. If you paid a lot more, then it could get expensive and there is still no guarantee that you will get a ruling in or favour, or even if the supplier will comply.
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