I was sold a faulty van - do I have any legal rights to claim back my outstanding finance?
I bought a van on finance and have now found out that it's been clocked. The mechanic just found multiple issues and it needs new gearbox. I bought over the phone from a van company three hours away. It's worth about £1000 in its current state and I have £6800 outstanding finance on it. Can I give it back? What are my rights?
Asked on 18 March 2017 by Catherine scott
Answered by
Honest John
Yes. Under The Consumer Rights Act November 2015 you have the statutory right to return it for a full refund and you also have the legal right to return it for a full refund from the highest (then) court in the land in Clegg v Olle Andersson 2003 House of Lords. See: www.honestjohn.co.uk/faq/consumer-rights/ Based on what you have written they will probably resist and you will probably need a specialist solicitor. Happily, since it's on finance, the finance house is jointly liable with the dealer.
Looking for a garage you can trust? Honest John's Good Garage Guide has thousands of reader recommended garages, plus how-to guides and tips on servicing.
The Good Garage Guide
From economical vans to those that have the largest payloads, we have a shortlist for everyone - click to find out which will suit your needs.
Undecided on which van to buy? Our Top 10 shortlists can help...Similar questions
My son bought a new Volkswagen Golf GTE in September for his commute to work. He changed his insurance to an RAC policy with compulsory Black Box. The car had played up a bit in the last few weeks and...
Are you covered if you find out after you've purchased a vehicle that it's mileage is clocked?
I bought a van off eBay which stated it had done 72,000 miles. When I went to collect it the owner said it was hard to find one with such low mileage. It turns out that the millage is closer to 200,000....
