Ask a Question

My new Peugeot Boxer has already had two mechanical issues - am I entitled to any compensation?

I purchased a brand new Peugeot Boxer from a main dealer in May 2016. In June, it started to have a slight hesitation which has now worsened and makes me feel as if it might come to a complete stop at some points. I took five trips back to the dealership to figure out it was a defective fuel injector system. I just got it back again and the steering started making some grinding and crunching noises, which has turned out to be 'faulty top strut mounts'. The dealership aren't very sympathetic with either of these problems. Am I entitled to some sort of compensation or anything?

Asked on by

You’re entitled to free dealer repairs as part of the warranty. You also have the right to be kept mobile until your van is repaired. However, I don’t think you’re entitled to compensation as the fuel injector system has been fixed and the steering issue is completely unrelated. I would recommend contacting Peugeot customer services, however, to express your disappointment with your van.
Similar questions
My 2013 Peugeot Boxer had water leak into the engine compartment, this has been happening from new. It's damaged the computer and the ABS system. Estimated repairs are £3000 and the van has only done 16,000...
I had the head gasket on my Peugeot Boxer changed, but on the way home (after about five miles) it decided to lose power and cut out. No lights came on the dashboard, it just went dead. After a couple...
I need help with my Peugeot Boxer camper van. The vehicle is a 2008 model and has a full service history. In brief, the high pressure fuel pump has failed and snapped the end of the cam shaft. Has this...
Related models
Peugeot's equivalent of the Fiat Ducato and Citroen Relay. Strong 2.2-litre diesel engine comes in various outputs. 100,000 mile warranty as standard.
 

Ask Honest John

Value my van