New Astra XP Van: Turned out to be damage repaired - what can I do?

Having picked up a pre-reg Astra Van, it was registered seven days before I bought it, I got home and noticed the side had been extensively repaired.

I contacted the main dealer who offered me the chance of getting it repaired locally, so I took it to three garages. Two said it was an extensive rear quarter panel repair, and they would not fix it as it due to nature of repair. They said it would be almost impossible to fix without a new quarter panel.

The garage have arranged to have it picked up, it is 375 miles away, not sure about them driving it back racking up miles and they are sending a van for me to use when they take it back to have a look, as they claim they never knew it had been repaired, but they offered me the local repair without any pictures

The one quote I got was almost £1K and they said they would pay it if I wanted it fixed locally, due to it being a large repair filler almost from door to petrol cap from top side panel to bottom, I felt I would rather they had a look

Just wondering what my legal stance is on this? Am I within my rights to ask for replacement? I am not happy as the repair is rather large - had it been a small repair I would have been fine.

Asked on 20 February 2013 by smjr

Answered by Honest John
Reject it as "not of satisfactory quality" for a full cash refund quoting Clegg v Olle Andersson 2003: www.honestjohn.co.uk/faq/consumer-rights/
Similar questions
I bought a van off eBay which stated it had done 72,000 miles. When I went to collect it the owner said it was hard to find one with such low mileage. It turns out that the millage is closer to 200,000....
I bought a camper van paid in a private sale for around £8000. On getting it home and driving it to Wales I find it crunches in 2nd gear and the clutch slips and the revs stay high. I have taken it to...
I bought a new Mercedes-Benz Sprinter from a Mercedes dealer in April 2016. It has a Euro5 engine so is liable to the ULEZ charge. I believe I have been sold it fraudulently as according to legislation...
 

Ask Honest John

Value my van